Shipping & Delivery Policy

Elecfy ships electronics, drone components, drone parts, batteries, 3D printers and related products to customers based on the delivery locations supported by the business. Shipping availability and delivery conditions may vary depending on the product, destination, stock status, shipping service and other operational factors.

We make every effort to process and dispatch orders as efficiently as possible, but the exact shipping experience depends on the order details, product availability and the service used for delivery. This policy should be read together with our Terms & Conditions, Return Policy and Privacy Policy.

1. The customer places an order through the Elecfy website or configured store flow.
2. The store receives the order details and calculates the order total, including any shipping amount it applies.
3. Payment and order details are checked as applicable, and product availability is confirmed for fulfilment.
4. The order is prepared and handed to a delivery provider when it is ready to ship.
5. Tracking information may be provided when available.

The current business information does not specify how many days order processing or dispatch takes. Processing and dispatch can depend on stock availability, product type and order checks; no fixed processing or dispatch commitment is made by this policy. An order confirmation does not mean that the parcel has been dispatched.

A dispatch date or dispatch timeframe is not specified in the current business information. Dispatch depends on completion of applicable order checks and product availability. The delivery provider may vary; a particular courier or service is not guaranteed in advance.

The checkout currently accepts delivery addresses in India and requires a six-digit PIN code. A valid-format PIN code does not by itself confirm that delivery is available to that address; availability is subject to the shipping options offered for the order.

The current business information and checkout do not establish an estimated delivery range or a guaranteed delivery date. We cannot publish a number of days without confirmation of Elecfy's actual delivery commitments. Any estimate provided for an individual shipment may vary by location and courier and should not be treated as a guaranteed date.

As noted in this policy, inaccurate or incomplete address details, recipient unavailability, public holidays, weather and transportation disruptions may delay delivery. Please contact Elecfy if a shipment is delayed or its status is unclear.

The checkout sends the products and delivery address to WooCommerce and displays the shipping amount returned by the store; this website does not calculate or enforce the ₹999 threshold. The WooCommerce shipping settings available for review showed only the default fallback zone and no shipping method, so the threshold's eligibility rules or operation could not be verified.

The business has not specified whether the threshold is based on the subtotal before or after discounts or taxes, which products or destinations may be excluded, or whether other shipping charges can apply. Do not assume that an order above ₹999 is eligible unless the checkout order summary shows free shipping. Review the shipping amount and total shown by the store before completing payment; contact Elecfy if no shipping amount or option is shown or if the displayed amount appears inconsistent with the offer.

Tracking information may be provided when available after a shipment has been dispatched. Whether tracking is available depends on the shipping service used, the product and the order details at the time of dispatch.

If a real tracking or order-status feature is available in the project, customers should use that function for status updates. If tracking details are not available, Elecfy may still provide order updates through the available support or contact channel.

Customers are responsible for providing accurate and complete delivery information, including the correct name, full delivery address, valid phone number and correct postal or PIN code. Incorrect or incomplete information may delay delivery or cause a shipment to fail.

Before shipping, Elecfy may rely on the address details submitted during checkout. Customers should review the shipping information carefully before confirming the order.

Delivery may be delayed because of logistics issues, incorrect address information, recipient unavailability, weather, public holidays, transportation disruptions or other circumstances outside Elecfy's reasonable control.

If a shipment is delayed or appears undelivered, customers should contact Elecfy with their order details so the matter can be reviewed. Elecfy will assess the shipping status based on the information available at the time.

If a package arrives visibly damaged, customers should inspect the parcel and the product as soon as possible and document the condition with photographs where possible. Customers should then contact Elecfy promptly and provide the relevant order details and supporting information.

We review damaged package reports on the basis of the information available and may advise on the next steps under the applicable return, replacement or refund process. Please see our Return Policy for more information.

If a customer receives an incorrect product, a damaged item, missing components or an incomplete shipment, they should contact Elecfy with the order number, product details, description of the issue and supporting photographs or videos where appropriate.

The issue will be reviewed according to the applicable return, replacement or refund process. For more information, please see our Return Policy.

The current checkout accepts delivery addresses in India only; it does not accept international delivery addresses. Delivery availability within India depends on the options offered for the delivery address during checkout.

The business has not published a list of serviceable PIN codes in this policy. Please confirm availability through checkout or contact Elecfy before relying on delivery to a particular PIN code.

If you need help with an order, delivery issue, damaged package, incorrect shipment, or any other shipping enquiry, please contact Elecfy using the details below.

For information about returns, refunds and replacements, please see our Return Policy.

For website usage and purchase terms, please see our Terms & Conditions.

For information about customer data, please see our Privacy Policy.